InnQuest Achieves Level III of Hotel Tech Report’s Global Customer Support Certification

Tampa, FL, June 24, 2022 –(– The InnQuest team announced that roomMaster, its hotel management software system, has achieved Level III (3) Global Customer Support Certification ( GCSC) from Hotel Tech Report. .

The Hotel Tech Report GCSC certification program analyzes software vendors on critical dimensions of customer support infrastructure to help hoteliers minimize risk and maximize positive outcomes when selecting technology partners.

In order to achieve certification, companies must open their internal systems to Hotel Tech Report for assessment against HTR’s rigorous 34-point GCSC rubric.

“We would like to take this opportunity to thank our valued customers,” said Matt Mayberry, Chief Sales Officer of InnQuest. “Your constant support and trust in us motivates our team every day to deliver the quality they expect and deserve. We will continue to look for ways to improve our services and do our part to help hoteliers and their properties achieve their maximum potential.

The InnQuest team recently earned several accolades in a short time, including a “High Performer” badge from Software Suggest. As one of the most trusted hotel technology review platforms in the world, Hotel Tech Report demonstrates InnQuest’s commitment to constantly finding new and better ways to develop technology and serve guests.

“We would also like to extend a big thank you to the Hotel Tech Report team for their recognition of our software,” added Mayberry.

For more information about InnQuest and its products, visit their website at

InnQuest Software is a leading technology provider to the hospitality industry. For more than 25 years, innQuest has combined the hotel experience with innovative technology to provide an all-in-one solution that enables hotels to attract guests, retain them and increase their profits. InnQuest’s flagship property management software, roomMaster, manages over 5,500 properties in 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMS, Channel Manager, Hotel CRM and helps properties enable customers to book direct.

For more information, you can contact the InnQuest team at 1.813.288.4900 or by email at [email protected] For the UK, dial 44 (0) 33 0100 – 1090.

Joseph P. Harris