MSC Cruises revamps its customer loyalty program

MSC Cruises renews its MSC Voyagers Club loyalty program with a range of new benefits.
The new Voyagers Exclusives feature offers savings to members, who will all automatically receive a minimum discount of five percent on any cruise booked at any time.

Plus, customers will find more opportunities to save by booking further in advance. Silver, Gold and Diamond tier members booking at least nine months prior to sailing will receive the five plus five percent discount, plus a $50/€50 onboard credit.

All members who book an MSC Cruises at Sea holiday at least 12 months prior to departure will receive double reward points.

Achille Staiano, VP, Global Sales, MSC Cruises, said: “The new Voyagers Exclusives program is designed to reward every member of our loyalty program with every booking made across our entire portfolio of ships and itineraries throughout year round. We know our Voyagers Club members are always eager to move up the tier and double the points available for bookings made 12 months before departure is a fast track to success in every way.

Members of loyalty programs operated by other cruise lines, hotels and tour operators can also be transferred to the MSC Voyages Club via the MSC Status Match, available from travel agents or on the brand’s website.

MSC Cruises has also launched a new Summer 2022 promotion exclusively for MSC Voyagers Club members. Those who book select cruises will receive onboard credit and additional points in addition to the usual discount. In addition, the extra points will be credited to the customer’s account before departure, which will help them to reach the next status level faster and enjoy the benefits more quickly.

More from Loyalty360 with MSC Cruises:

Joseph P. Harris