PowerSchool Honored with Six Stevie® Awards for Continued Commitment to Support and Customer Service

FOLSOM, Calif.–(BUSINESS WIRE)–PowerSchool (NYSE: PWSC), the leading provider of cloud-based software for K-12 education in North America, today announced it has been recognized for its continued commitment to support and customer service with six Stevie® Awards. This is the second year in a row PowerSchool has been honored with the Stevie® Awards, as well as the first time the company has received two Gold Stevie® Awards for Frontline Customer Service Team of the Year – Technology Industries and Innovation in Customer Service – Computer Industries categories. PowerSchool’s Gold Stevie® Award awards are the result of the company’s Customer Support and Professional Services teams’ ongoing efforts to support customers through the COVID-19 pandemic and prepare them for transformation. digital beyond the pandemic.

“Along with our suite of industry-leading educational technology solutions, PowerSchool’s commitment to customer support and service is another reason PowerSchool continues to receive notable industry accolades,” said Maulik Datanwala, Director of operation of PowerSchool. “The dedication of our team members has empowered administrators and educators across the United States and it’s great to see this being recognized.”

Over the past year, PowerSchool’s Professional Services team has leveraged new enablement processes to train and redeploy resources in real time, while meeting demand for remote, blended, or online learning. person. Similarly, the PowerSchool customer support team has implemented various tools and systems to increase engagement, including a mentor program to recognize active members of the PowerSchool community, the development of an Ideas Portal for enhancement requests and a digital chatbot to provide quick answers to frequently asked questions, among other developments.

In addition to its Gold Stevie® Award designations, PowerSchool has been recognized in several other Stevie® Award categories, including:

  • Best Customer Engagement Initiative (Silver Stevie Award)

  • Best Use of Technology in Customer Service – Computer Industries (Silver Stevie Award)

  • Customer Service Training Team of the Year – External – Technology Industries (Bronze Stevie Award)

  • Customer Service Training or Coaching Program of the Year – Technology Industries (Bronze Stevie Award)

The Stevie® Awards for Sales and Customer Service are the world’s highest honors for customer service, contact center, business development and sales professionals. The Stevie® Awards organize eight of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.

Details of the Stevie® Awards for Sales and Customer Service and a list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.

About PowerSchool

PowerSchool (NYSE: PWSC) is the leading cloud-based software provider for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, their way. PowerSchool connects students, teachers, administrators, and parents, with the common goal of improving student outcomes. From the office to the classroom at home, it helps schools and districts effectively manage status reporting and related compliance, special education, finance, human resources, talent, enrollment, attendance, funding, learning, instruction, grading, assessments and analytics in one unified platform. PowerSchool supports more than 45 million students worldwide and more than 14,000 customers, including more than 90 of the top 100 districts by student enrollment in the United States, and sells solutions in more than 90 country. Visit www.powerschool.com to learn more.

© PowerSchool. PowerSchool and other PowerSchool marks are trademarks of PowerSchool Holdings, Inc. or its affiliates. Other names and marks may be claimed as the property of others.

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About the Stevie Awards

The Stevie Awards are awarded in eight programs: Stevie Awards Asia Pacific, German Stevie Awards, Stevie Awards Middle East and North Africa, American Business Awards®, International Business Awards®, Stevie Awards for Great Employers , the Stevie Awards Awards for Women in Business and Stevie Awards for Sales & Customer Service. The Stevie Awards competitions receive more than 12,000 entries each year from organizations in over 70 countries. Honoring organizations of all types and sizes and the people who support them, the Stevies recognize outstanding performance in the workplace around the world. To learn more about the Stevie Awards, visit http://www.StevieAwards.com.

Sponsors of the 16th Annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Thought Leadership Leverage and ValueSelling Associates, Inc.

Joseph P. Harris