Customer support Yext: 4 Steps to Evaluate Your Customer Support Journey — and What to Do Next Joseph P. Harris March 16, 2022
Customer support Customer Support Software Market Expects Massive Growth by 2022-2026 Joseph P. Harris March 14, 2022
Customer support Governor Beshear Opens Consumer Cellular Customer Support Center in Louisville Joseph P. Harris March 11, 2022
Customer support Ricoh Japan digitizes multiple processes with TeamViewer solutions Joseph P. Harris March 2, 2022
Customer support Matthias Lippert appointed Chief Customer Support Officer and Mikko Lampi Chief Professional Services Officer of Basware Joseph P. Harris March 1, 2022
Customer support oxio’s customer support team is redefining the relationship most people have with their ISP Joseph P. Harris February 25, 2022
Customer support CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support Experience Joseph P. Harris February 24, 2022
Customer support Call for applications: Customer support manager at Linkfire Joseph P. Harris February 18, 2022
Customer support Central Bank calls on Irish banks to improve customer service waiting times Joseph P. Harris February 18, 2022
Customer support Blitzz helps BMW bring roadside assistance and customer support to your smartphone | News Joseph P. Harris February 8, 2022
Customer support Blitzz helps BMW bring roadside assistance and customer support to your smartphone Joseph P. Harris February 8, 2022
Customer support Leviton Improves Customer Support with Introducing Salesforce’s Innovative Visual Remote Assistant Joseph P. Harris February 8, 2022
Customer support Avro Energy review (2021): Great value and top-notch customer support Joseph P. Harris February 7, 2022
Customer support Mental health helpline cuts ties with AI customer support over data sharing Joseph P. Harris February 2, 2022
Customer support EA Customer Service says Battlefield 2042 players are “very happy with the game” Joseph P. Harris January 31, 2022
Customer support Appen boosts gaming company’s customer support capabilities with AI Joseph P. Harris January 30, 2022
Customer support Outsourced Customer Support Services Market – Major Tech Giants are in vogue again Joseph P. Harris January 27, 2022
Customer support A blend of empathy and technology will ensure future-proof customer support Joseph P. Harris January 25, 2022
Customer support What is the real reason for Japanese train delays classified as “customer support”? Joseph P. Harris January 21, 2022
Customer support AI2 spin-out BirchAI lands $3.1M for healthcare customer support platform Joseph P. Harris January 19, 2022
Customer support Nigerian B2B startup AlphaCX provides customer support solutions for African markets Joseph P. Harris January 18, 2022
Customer support Spain: Government intends to introduce new rules on customer support services Joseph P. Harris January 10, 2022
Customer support EverCommerce Announces Hiring of Jenny Riggs to Lead Customer Support Joseph P. Harris January 10, 2022
Customer support EverCommerce Announces Hiring of Jenny Riggs to Lead Security and Alarm Solutions Group Customer Support Transformation Joseph P. Harris January 7, 2022
Customer support EverCommerce Announces Hiring of Jenny Riggs to Lead Customer Support Transformation for Security and Alarm Solutions Group Joseph P. Harris January 7, 2022
Customer support Changing Hiring Roles and Trends in Administration and Customer Support: Q&A with Stephanie Naznitsky, Executive Director, Robert Half Joseph P. Harris January 5, 2022
Customer support How to Train Your Customer Support Agents to Provide Better Service Joseph P. Harris December 28, 2021
Customer support Why Customer Support Teams Should Embrace Hybrid Working Joseph P. Harris December 27, 2021
Customer reviews Get rid of nail fungus using Tribal Secret! – Business Joseph P. Harris December 27, 2021
Customer support Customer Support Can’t Become Crypto’s Achilles Heel Joseph P. Harris December 17, 2021
Customer support Customer support manager helping lead the digital revolution Joseph P. Harris December 12, 2021
Customer support How NLP Helps Direct Selling Businesses Better Manage Customer Support Joseph P. Harris December 1, 2021
Customer support Digital self-service will be the key to successful customer support in 2022 Joseph P. Harris November 29, 2021
Customer support Nasuni Wins NorthFace ScoreBoard Service Award for Excellence in Global Customer Support Joseph P. Harris November 23, 2021
Customer support Nasuni Wins NorthFace ScoreBoard Service Award for Global Customer Support Excellence Joseph P. Harris November 23, 2021
Customer support Nasuni Wins NorthFace ScoreBoard Service Award for Excellence in Global Customer Support | News Joseph P. Harris November 23, 2021
Customer support 7 Tips for Great Vacation Customer Service in Retail Customer service Joseph P. Harris November 17, 2021
Customer support Fullview wants to rethink customer support and raises $1.8M in pre-seed funding Joseph P. Harris November 17, 2021
Customer support Puratos launches an AR application to increase customer support Joseph P. Harris November 17, 2021
Customer support Canoo chooses Oklahoma for R&D, software development, customer support and funding centers Joseph P. Harris November 15, 2021
Customer support Massive Robinhood ransomware attack triggered via customer support phone call Joseph P. Harris November 10, 2021
Customer support How to keep empathy at the heart of customer support – Alice Murdoch, player support project manager with Keywords Studios – Business News Joseph P. Harris November 5, 2021
Customer support Quark.ai presents its standalone customer support chatbot Joseph P. Harris November 2, 2021
Customer support Coinbase to acquire Agara customer support platform Joseph P. Harris November 2, 2021
Customer support Terry Gotowka, Head of Customer Support and Business Operations at Censia Talent Intelligence, appointed to the NSBA Board of Directors Joseph P. Harris October 12, 2021
Customer relations Tanzania: Dar Port strengthens its customer relations to attract more freight Joseph P. Harris October 5, 2021
Customer reviews Customer reviews place MineralTree as a leader in G2® grates Joseph P. Harris September 14, 2021
Customer support Yext Announces Digital Event With Samsung On Ecommerce Customer Support Joseph P. Harris September 13, 2021
Customer support Rimini Street receives top customer service award from Japan Institute of Information Technology Joseph P. Harris September 1, 2021
Customer support Four IoT Customer Support Strategies for Innovative Businesses Joseph P. Harris September 1, 2021
Customer loyalty Unlock Customer Loyalty with Digital CX: Three Ways Restaurants Can Take Action | modern restaurant management Joseph P. Harris August 31, 2021
Customer relations SaaS customer relationship management startup files Freshworks files for IPO Joseph P. Harris August 29, 2021
Customer support How proactive customer support stops problems before they arise Joseph P. Harris August 23, 2021
Customer loyalty Denim brands bank on customer loyalty programs – Sourcing Journal Joseph P. Harris August 19, 2021
Customer support Druva is the industry leader with top-notch customer support for its cloud platform Joseph P. Harris August 19, 2021
Customer support How Infobird stacks up against other leading SaaS customer support solutions Joseph P. Harris August 11, 2021
Customer support Volvo Car India launches 24/7 customer support service nationwide Joseph P. Harris August 5, 2021
Customer support Would you rather go to the dentist or call customer service? Joseph P. Harris August 4, 2021
Customer relations How the 3 areas of empathy can improve customer relationships Joseph P. Harris July 23, 2021
Customer support 3 essential lessons I learned when scaling RingCentral’s customer support team – TechCrunch Joseph P. Harris July 20, 2021
Customer support Microsoft claims its own customer support tools have been compromised by SolarWinds hackers Joseph P. Harris June 25, 2021
Customer support Yext adds new Zendesk integrations to strengthen its customer support offerings Joseph P. Harris June 15, 2021
Customer support What Felix Mobile does to keep customer support profitable Joseph P. Harris June 2, 2021
Customer relations Rationalization of customer relations for more than 15,000 companies Joseph P. Harris June 1, 2021
Customer support US consumers are more likely to rave about good customer support experiences than to complain about bad ones Joseph P. Harris May 27, 2021
Customer support When does terrible customer support turn into consumer fraud subject to FTC review? Joseph P. Harris April 24, 2021
Customer relations China Customer Relations Centers, Inc. Reaches Definitive Merger Agreement for Privatization Transaction Joseph P. Harris March 12, 2021
Customer support Dixa acquires Elevio, the ‘knowledge management’ platform that helps brands improve customer support – TechCrunch Joseph P. Harris February 17, 2021
Customer support Subscribe to long-term relationships – Birchbox makes customer support a thing of beauty with Zendesk Joseph P. Harris January 21, 2021
Customer support 6 tips for a great guest experience while on vacation | Customer service Joseph P. Harris December 8, 2020
Customer relations China Customer Relations Centers, Inc. Announces Receipt of Non-Binding Preliminary “Private Closure” Proposal and Formation of Special Committee Joseph P. Harris November 30, 2020
Customer support Customer Success vs Customer Support: What’s the Difference? Joseph P. Harris September 16, 2020
Customer support Strategies to Eliminate the Boring Aspects of Customer Support Joseph P. Harris May 7, 2020
Customer support How to Train Your B2B Customer Support Team to Build Loyal Customers Joseph P. Harris April 20, 2017
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