Customer support Matthias Lippert appointed Chief Customer Support Officer and Mikko Lampi Chief Professional Services Officer of Basware Joseph P. Harris March 1, 2022
Customer support CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support Experience Joseph P. Harris February 24, 2022
Customer relations Conversational commerce strengthens the brand-customer relationship to bridge the gap Joseph P. Harris February 8, 2022
Customer support Mental health helpline cuts ties with AI customer support over data sharing Joseph P. Harris February 2, 2022
Customer loyalty Collinson’s Secret Sauce for Building Customer Loyalty Joseph P. Harris January 27, 2022
Customer support A blend of empathy and technology will ensure future-proof customer support Joseph P. Harris January 25, 2022
Customer support AI2 spin-out BirchAI lands $3.1M for healthcare customer support platform Joseph P. Harris January 19, 2022
Customer relations Customer relationship in the event of a data breach: what NOT to do Joseph P. Harris January 18, 2022
Customer relations The Engenco Group chooses SugarCRM to boost its customer relationship Joseph P. Harris January 11, 2022
Customer loyalty BigSpeak Speakers Bureau Is The Leader In Customer Loyalty | national news Joseph P. Harris January 11, 2022
Customer support EverCommerce Announces Hiring of Jenny Riggs to Lead Customer Support Joseph P. Harris January 10, 2022
Customer support EverCommerce Announces Hiring of Jenny Riggs to Lead Security and Alarm Solutions Group Customer Support Transformation Joseph P. Harris January 7, 2022
Customer support EverCommerce Announces Hiring of Jenny Riggs to Lead Customer Support Transformation for Security and Alarm Solutions Group Joseph P. Harris January 7, 2022
Customer support Changing Hiring Roles and Trends in Administration and Customer Support: Q&A with Stephanie Naznitsky, Executive Director, Robert Half Joseph P. Harris January 5, 2022
Customer relations USSI Global Promotes Amanda Flynn To Vice President Of Client Relations / Business Development Joseph P. Harris January 5, 2022
Customer relations USSI Global Promotes Amanda Flynn to Vice President of Client Relations and Business Development Joseph P. Harris January 4, 2022
Customer relations USSI Promotes Flynn To Vice President Of Customer Relations And Business Development Joseph P. Harris January 4, 2022
Customer relations Manheim Central Dispatch finds a new customer relations partner – Remarketing Joseph P. Harris December 9, 2021
Customer loyalty Walmart and Target Just Place Long-Term Customer Loyalty Over Short-Term Profits Joseph P. Harris December 1, 2021
Customer loyalty Increase customer loyalty through individual personalization Joseph P. Harris November 23, 2021
Customer support Nasuni Wins NorthFace ScoreBoard Service Award for Excellence in Global Customer Support Joseph P. Harris November 23, 2021
Customer support Nasuni Wins NorthFace ScoreBoard Service Award for Excellence in Global Customer Support | News Joseph P. Harris November 23, 2021
Customer loyalty KEEN Adds 300,000 Opportunities to New Customer Loyalty Program That Rewards Good Deeds Joseph P. Harris November 18, 2021
Customer loyalty SNIPES launches digital receipts initiative with flexEngage to retain and retain customers Joseph P. Harris October 22, 2021
Customer relations UGI appoints Daniel Adamo Vice President of Client Relations Joseph P. Harris October 9, 2021
Customer relations Peraton Appoints Mara Motherway as Senior Vice President, Government and Customer Relations Joseph P. Harris September 7, 2021
Customer relations Peraton appoints Mara Motherway as SVP, Government & Customer Relations; CEO Stu Shea quoted Joseph P. Harris September 7, 2021
Customer relations Peraton Appoints Mara Motherway as Senior Vice President, Responsible for Government and Client Relations; CEO Stu Shea quoted Joseph P. Harris September 7, 2021
Customer support Rimini Street receives top customer service award from Japan Institute of Information Technology Joseph P. Harris September 1, 2021
Customer relations SaaS customer relationship management startup files Freshworks files for IPO Joseph P. Harris August 29, 2021
Customer loyalty Denim brands bank on customer loyalty programs – Sourcing Journal Joseph P. Harris August 19, 2021
Customer relations China Customer Relations Centers, Inc. Reaches Definitive Merger Agreement for Privatization Transaction Joseph P. Harris March 12, 2021
Customer support Strategies to Eliminate the Boring Aspects of Customer Support Joseph P. Harris May 7, 2020
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