ThriftBooks surpasses one million customer reviews on Trustpilot
SEATTLE, April 21, 2022 /PRNewswire/ — ThriftBooks Global LLC, the world’s largest independent online used book seller, has become the first company to exceed 1,000,000 customer reviews on Trustpilot, the world’s leading independent review platform. By achieving this unprecedented milestone, ThriftBooks has also maintained a five-star TrustScore of “Excellent,” which is Trustpilot’s highest measure of customer satisfaction.
“We are honored to know that so many of our customers have taken the time to positively review their experiences with ThriftBooks,” said Ken Goldstein, chairman and CEO of ThriftBooks. “Trustpilot reviews provide us with extremely valuable feedback, which we continually use to improve the overall shopping experience on ThriftBooks.com and our ThriftBooks app. Everything we do at ThriftBooks is aimed at exceeding our customers’ expectations, whether we hope to continue to delight with a new wave of innovative features that we look forward to launching this year.”
Trustpilot is an internationally recognized platform that allows consumers to identify quality companies, read honest reviews from other customers and write their own reviews to express their interactions. ThriftBooks partnered with Trustpilot in 2015.
“We congratulate ThriftBooks for being the first company to cross the one million review mark with us,” said Meg Mac Cune, Director of Customer Success at Trustpilot. “We take great pride in working closely with customer-centric brands that embrace and learn from direct audience feedback. We seek partners who share the same values of integrity and transparency that we evangelize, and we commend ThriftBooks for earning this significant honor through his endless dedication to customer service.”
To read ThriftBooks reviews on Trustpilot, please visit ThriftBooks Reviews.
ThriftBooks Global LLC is the world’s largest independent online seller of used books, having sold more than 210 million used and new books since its inception. Founded in Seattle as of 2003, ThriftBooks operates several fulfillment centers across the United States that purchase, classify, and distribute used and rare/collectible books. ThriftBooks sells on a variety of online platforms, including ThriftBooks.com, Amazon, eBay, Walmart, Etsy and others. ThriftBooks.com offers a top-notch online shopping experience, as evidenced by its 2021 Best Online Shops recognition, his Best Customer Service Award four years in a row, and its 5 stars Trustpilot score with over a million reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices and can earn free books through the company’s popular loyalty program. ReadingAwards.
Trustpilot was founded in 2007 with the vision of creating an independent trust currency.
A digital platform that brings businesses and consumers together to foster trust and inspire collaboration, Trustpilot is free to use, open to everyone and built on transparency.
Trustpilot hosts reviews to help consumers shop with confidence and provides rich insights to help businesses improve their experience. The more consumers use the platform and share their own opinions, the richer the information it offers companies and the more opportunities they have to earn the trust of consumers around the world.
Over 144 million consumer reviews of companies and products from over 626,000 domains have been posted on Trustpilot, and those numbers are growing by more than one review per second.
Trustpilot has over 800 employees and is headquartered in Copenhagenwith operations in London, Edinburgh, New York, denver, melbourne, Berlin, Vilnius, Milanoand amsterdam.
SOURCE Savings Books