Trustpilot forced to suspend three customer reviews after flood of abuse from angry Chelsea fans
TRUSTPILOT has had to suspend customer reviews for Three UK after being bombarded by angry Chelsea fans.
Roman Abramovich, who bought Chelsea in 2003, had his assets frozen due to his close ties to Russian President Vladimir Putin.
As Abramovich faced stiff sanctions from the UK government following Russia’s invasion of Ukraine, the telecom giant suspended its £120million shirt sponsorship deal with West Londoners.
It prompted hundreds of mischievous Blues fans to post negative comments on the popular consumer review website – in a bid to scare away future customers.
One person fumed: “Bad company, they try to leave as soon as something goes wrong.”
Another groaned: “No loyalty – definitely a mark to miss.”
A reviewer called Mark said it was an “awful undertaking with the whole backbone of a jellyfish”.
David Jennings wrote: “Unfair – I only signed a phone deal because of Chelsea FC sponsorship. Disgusted.
The Reading-based broadband provider has also been labeled ‘snakes’, ‘thornless’ and ‘like rats out of a box’ by anonymous posters.
As Three UK’s rating skyrocketed to “87% bad”, the long-running Danish website decided to suspend further reviews.
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Trustpilot said: “Three’s profile page on Trustpilot has been temporarily suspended following an increase in reviews related to recent media attention.
“While we understand that you want to voice your opinion on hot topics and trends on social media, Trustpilot is a place to exchange feedback based on real shopping and service experiences.
“The page will be reinstated in the near future, and any reviews that do not relate to an authentic experience will be removed.”
Elsewhere, a Blues fan has been mocked on social media after a video of him smashing his WiFi Three router in protest went viral.